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Summit Air and Refrigeration

0418 979 116

Privacy Policy

At Summit Air and Refrigeration, we understand that your privacy is important. This policy explains how we collect, use, and protect your personal information. 1 We want you to feel confident that your data is safe with us. By using our services, you're acknowledging that you've read and understood this policy.

1. Introduction

Summit Air and Refrigeration ("we," "us," or "our") is committed to protecting the privacy of your information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).  

2. Collection of Personal Information

We collect personal information that is reasonably necessary for us to provide our services and operate our business. This may include:

  • Contact information (name, address, phone number, email address).

  • Business details (company name, ABN, contact persons).

  • Financial information (payment details, credit information).

  • Information about your premises and equipment (for service and maintenance purposes).

  • Information provided during inquiries or service requests.

  • Information gathered by "cookies" on our website, if applicable.

3. Use of Personal Information

We use your personal information for the following purposes:

  • Providing and managing our HVACR, plumbing, and electrical services.

  • Processing payments and managing accounts.

  • Responding to inquiries and providing customer support.

  • Communicating with you about our services, promotions, and updates.

  • Conducting business analysis and improving our services.

  • Complying with legal and regulatory obligations.

  • Registering PPSR security interests.

4. Disclosure of Personal Information

We may disclose your personal information to:

  • Our employees, contractors, and service providers who assist us in providing our services.  

  • Financial institutions for payment processing.

  • Debt collection agencies for recovering overdue payments.

  • Legal and regulatory authorities when required by law.

  • Our professional advisors (e.g., accountants, lawyers).

  • Any person or business required for the registration of a PPSR.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. We implement security measures, including:  

  • Secure storage of electronic and physical records.

  • Restricted access to personal information.

  • Regular security assessments.

6. Access and Correction

You have the right to access and correct your personal information held by us. If you wish to do so, please contact us using the contact details below.  

7. Cookies and Website Use

Our website may use cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.  

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website or by other means of communication.  

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us via email at admin@summitco.net.au

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